Last updated: 26 October 2026
This Privacy Policy explains how Vijaya Foods (brand: SAMADHAN) collects and uses your information when you use vijaayafoods.com.
1. Information we collect
- Details you provide when you order or create an account: name, phone number, email address, billing and delivery address.
- Order details: products, quantities, amounts and order history.
- Basic technical information such as browser type, IP address and cookies needed for the cart, login and checkout to work.
2. Payment information
Payments are processed by HDFC Bank SmartGateway. Your card, UPI or net banking details are entered on the bank’s secure payment page. We do not collect or store your card number, CVV, PIN, OTP or banking passwords.
3. How we use your information
- To process, pack, ship and deliver your orders.
- To send order confirmations and delivery updates.
- To respond to your questions and provide customer support.
- To prevent fraud and meet legal and tax requirements.
- To send offers or new product updates only if you have agreed to receive them. You can opt out at any time.
4. Sharing of information
We share only the information needed with: the payment gateway (to process payments), courier and delivery partners (to deliver orders), and our website hosting and email service providers. We may share information if required by law. We do not sell your personal information.
5. Cookies
Our website uses cookies to keep your cart, login and checkout working. You can control cookies in your browser settings, but some parts of the website may not work without them.
6. Data security and retention
We use reasonable security measures to protect your information. We keep order records for as long as needed for orders, customer support and legal or accounting requirements.
7. Your choices
You can ask us to view, correct or delete your personal information, subject to legal requirements, by contacting us.
8. Contact
Vijaya Foods, 147, Bhende Ln, C Ward, Kolhapur, Maharashtra 416002, India. Phone: +91 9881252980. Email: vijayafoods02@gmail.com.
We may update this policy from time to time; the latest version will always be available on this page.